Hi,
We have a requirement to have certificates either emailed to users or available for Trainers to download without the users having to log on and click the "get certificate" button. It seems the certificate plugin is designed not to make the certificate available until the user has actually received it.
This is problematic for us as many users expect to receive their certificates as soon as they have completed the course without having log in and go and request it.
I would be very grateful if anyone with deeper knowledge of this plugin could comment and suggest a way around this conundrum. The documentation has no detail on the issue process.
Rob