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Feedback submissions alerts

 
Larry Mitipelo
Feedback submissions alerts
על ידי Larry Mitipelo בתאריך 20/04/2020, 19:32
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What's the best way to be alerted about feedback submissions?

There's this

https://help.totaralearning.com/display/TL12/Feedback

Enable notification of submissions

Notifications will be sent to the Site Administrators upon the submission.


Is there a way to send it to someone else?

As an administrator I 'm not interested in someone making a feedback submission. As the course owner I do want to know that.

thanks

 
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Tom Wood
Re: Feedback submissions alerts
על ידי Tom Wood בתאריך 27/04/2020, 04:54
קבוצה Totara
Hi Larry,

This appears to be an error in the help documentation. It's actually the trainer in the course who should receive these notifications not the Site Administrator.

I've notified our documentation team and asked them to correct this. It should state "If enabled, trainers will receive notification of feedback submissions."

Hope this helps,

Cheers

Tom

 
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Larry Mitipelo
Re: Feedback submissions alerts
על ידי Larry Mitipelo בתאריך 27/04/2020, 17:25
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Thanks Tom , that helps a little.

But I don't want every trainer to get a notification if feedback is submitted on a course only the trainer on the course.

Is the notifcation at a site or course level?

If it is at a course level, how do I assign a trainer? Currently the only way I know how to do that is when there is a workshop on the course.

But what if there isn't a workshop on the course?

 
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Craig Eves
Re: Feedback submissions alerts
על ידי Craig Eves (Totara Support) בתאריך 27/04/2020, 18:50
קבוצה Totara

Hi Larry

It is possible to assign roles to a category  which will mean ithe trainer role will be assigned for users in that role for every course in the category.

If you assign a trainer to a single course at a time you can manually enrol them as a trainer 

It is also possible to use a user upload to add selected users as trainers to courses - the courseid and roleid can be used to upload this information

regards

 
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Larry Mitipelo
Re: Feedback submissions alerts
על ידי Larry Mitipelo בתאריך 29/04/2020, 12:57
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Hi Craig,

I assigned myself as a trainer but have not been sent any notifications when feedback has been submitted.

Is there a template for the notification that needs to be made active?

Thanks,
Larry

 
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Craig Eves
Re: Feedback submissions alerts
על ידי Craig Eves (Totara Support) בתאריך 30/04/2020, 16:33
קבוצה Totara

Hi Larry

It is possible for a user to have these notifications turned off under their Profile >Preference > Notification preferences




Regards

 
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