Totara Learn Open Discussions

Using Hierarchy in Audiences

 
Jeet Padaruth
Using Hierarchy in Audiences
by Jeet Padaruth - Wednesday, 24 June 2020, 10:46 PM
 

Dear All

I have a question to those of you who use organisational hierarchy in your audiences; what do you do when your organisation decides to rename different tiers of the organisational structure which are used in audiences?

It’s going to render so many rule sets as obsolete.

Has this happened you? how did you overcome?

I'd love to hear your feedback.

Thanks,

Jeet.

Craig Eves
Re: Using Hierarchy in Audiences
by Craig Eves (Totara Support) - Thursday, 25 June 2020, 5:22 PM
Group Totara

Hi Jeet

If you use the rule based on the 'Organisations' field rather than the name then browse and select the organisation from the drop down list .

If the organisation name changes the rule will still work as the position in the hierarchy has not changed only the name.


This is also useful if the same organisation names are used between departments

Regards