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Using Hierarchy in Audiences

 
PadaruthJeet
Using Hierarchy in Audiences
PadaruthJeet 发表于 2020年06月24日 Wednesday 22:46
 

Dear All

I have a question to those of you who use organisational hierarchy in your audiences; what do you do when your organisation decides to rename different tiers of the organisational structure which are used in audiences?

It’s going to render so many rule sets as obsolete.

Has this happened you? how did you overcome?

I'd love to hear your feedback.

Thanks,

Jeet.

Craig Eves
Re: Using Hierarchy in Audiences
Eves (Totara Support)Craig 发表于 2020年06月25日 Thursday 17:22
小组 Totara

Hi Jeet

If you use the rule based on the 'Organisations' field rather than the name then browse and select the organisation from the drop down list .

If the organisation name changes the rule will still work as the position in the hierarchy has not changed only the name.


This is also useful if the same organisation names are used between departments

Regards