Hello Folks
Does anyone know of a way to un-tick the "Disable notifications" option in the Notification preferences page in the user's profile at a site level?
Totara Talent Experience Platform Open Discussions
Disable notifications
Disable notifications
Re: Disable notifications
Hi Stephen,
There isn't way to do this via the UI. Can I ask why exactly you want to do it?
cheers,
George.
Re: Disable notifications
Hello George
We recently had our Totara updated (V12) and moved to a new vendor. In our old site this setting in the user's profile this was unticked and allowed emails to be sent out by the system from Forums etc.
In our new site, every user has it ticked by default, and so does not receive email communication from the site.
I have tested this with a dummy user and a real email address.
We have over 2200 users and to do this manually would be a bit boring :-) .
Cheers
Stephen
Re: Disable notifications
Hi Stephen,
The settings in the site should be the same on upgrade. Can you ask your vendor to submit a Support ticket, and supply us with recreation steps?
cheers,
George.
Re: Disable notifications
Hi George
Thanks for your reply
Our upgrade wasn't a standard version upgrade but rather a rebuild from backed-up courses and user lists etc.
We currently have a ticket in with the vendor and they are looking into it.
I just wondered if there was a way of doing it within the UI but sadly not.
Cheers
Stephen
Re: Disable notifications
Hi George
I hope that you and yours are well
You might be interested to know that we have a solution.
Simply it is using HR import and the "Turn email off" option
Kind regards
Stephen
Re: Disable notifications
Hi Stephen,
Glad you've solved - but out of interest which setting in particular did you use - did you disable Email in 'Manage message inputs'?
cheers,
George.
Re: Disable notifications
Hi George
Yes, this is the setting.... We are actually going to get our provider to apply this as they set it incorrectly in the first place.
I have always assumed that this setting was something to do with their actual email address in their profile.
Happy christmas.
Kind regards
Stephen