Totara Learn Open Discussions

Reminder for trainers

 
Vladimir Puaca
Reminder for trainers
by Vladimir Puaca - Wednesday, 9 December 2020, 12:21 AM
Group Most Helpful Contributor 2021

Hi, 


I am trying to set up reminders for trainers only via Face-to-face activity module. 


However, when I try to use a template called: Face to face trainer confirmation I cannot find the option for the recipients to be trainers only. 

Thank you in advance!


Best regards,

Vladimir


me
Re: Reminder for trainers
by George Angus - Wednesday, 9 December 2020, 6:48 PM
Group Totara

Hi Vladimir,

Its not possible to do this at present, because the trigger for the original notification is the assignation of a trainer, this doesn't happen with the template - so the recipients aren't copied.

I think a workaround in this case would be to use the Seminar booking reminder which reminds all booked participants. Do you have a specific use case we could consider for an improvement?

cheers,

George.




Vladimir Puaca
Re: Reminder for trainers
by Vladimir Puaca - Tuesday, 22 December 2020, 10:47 AM
Group Most Helpful Contributor 2021

Hi George, 


thank you for the reply and sorry that I wasn't quick enough to write a clarification. 


Our problem is that around the organisation (in multiple offices) we have some formal & informal training sessions which sometimes even the facilitators forget. We would like to have a reminder for them that a session is coming up. 


In the meantime, I started pondering on the possibility of using Minimal bookings option in the session to create a reminder for the facilitator. The problem with this is once maximum bookings are achieved, the facilitator ironically does not get a notification, which maximises the damage :)


Do you have any convenient workarounds or some known plugins that you think might help?


Thanks, 

Vlad


Vladimir Puaca
Re: Reminder for trainers
by Vladimir Puaca - Monday, 4 January 2021, 12:48 AM
Group Most Helpful Contributor 2021

Hi George, 


thank you for the above reply and the idea, however, I've found (I think) a workaround that fits better to the purpose I need it. 


I think I would like to use the Minimal bookings option in the Seminar/Face-to-face activity because this gives us the option to notify only the trainer about the upcoming session. 




However, the problem I face is that I can't find a way to amend this message? Is this something that an administrator can do? Or is there an option to contact our vendor to amend this? Also, this is something I am currently trying to introduce on Totara 2.9, but I would also like to inquire is this possible on Totara 13, which we'll be starting to introduce in Q1. 


Thanks in advance!


Best regards,

Vladimir







Craig Eves
Re: Reminder for trainers
by Craig Eves (Totara Support) - Thursday, 7 January 2021, 2:20 PM
Group Totara

Hi Vlad

The roles that receive the minimum capacity notification is set under Site administration > Seminars > Global Settings > Notification recipients

The message text is able to be modified through the language pack and editing the string sessionundercapacity_body

Regards