Totara Learn Open Discussions

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Thursday 8 April 2021, 10:46
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Craig Eves
Re: Seminar overbooking despite checkmark not being selected
par Craig Eves (Totara Support), Thursday 8 April 2021, 19:06
Groupe Totara

Hi Andrei

If a user does not have the permission mod/facetoface:signupwaitlist enabled in Totara 11 then a user will be booked into the seminar even if the capacity has been reached rather than being put onto a waitlist.

If you want the ability to add users to a waitlist than you will need to enable this permission for a role and switch to this role or login as a user in this role. The user will then be able to be added to the waitlist rather than being overbooked.

Regards


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Thursday 8 April 2021, 23:30
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Craig Eves
Re: Seminar overbooking despite checkmark not being selected
par Craig Eves (Totara Support), Sunday 11 April 2021, 20:45
Groupe Totara

Hi Andrei

If a user who is wanting to signup to an event they won't be able to if the maximum users have been reached.

If they are being added by someone else then they will be able to add the attendee and overbook the learner. I can't think of a way around this.

Regards

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Wednesday 14 April 2021, 01:33
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me
Re: Seminar overbooking despite checkmark not being selected
par George Angus, Wednesday 14 April 2021, 21:04
Groupe Totara

Hi Andrei,

I couldn't replicate this in 11 & 13 by 

1) Actually logging in as test users and trying to overbook.

2) As admin logging in as the users and trying to overbook.

Could you open a support ticket and provide a numbered step through and screenshots?

Can you check the roles of the test users?

thanks,

George.

Laura Wehinger
Re: Seminar overbooking despite checkmark not being selected
par Laura Wehinger, Tuesday 16 April 2024, 07:41
 

Dear Andrei,


was there a solution to your roblem. I have the same one now.


Regards