Hi,

We are converting our Recruitment and Selection to mandatory certification with a 3-year refresher requirement.

We want to recognise those staff members who have already completed either the e-learning or the Workshop within the last 3 years.  

I've created an audience to capture these and have assigned that audience to the Certification.  The issue I have is where we have staff who have completed both the e-learning and workshop (both are recognised as options in the Original Certification path: the learner must complete: one course).

The recertification path requires them to complete just the e-learning again in 3 years.  The issue I have is the date that is being used for recertification when a staff member has completed both the Workshop and E-learning.  Example:

Workshop Completed:  28/01/21

E-learning Completed:  21/08/20

I would expect this learner to have a recertification date based on the latest completion (the workshop) but when I check the recertification date is 21/08/23 which is based on the e-learning completion date.

Not sure if I am setting up the rules wrong in the audience set up or if it is something I need to do in the Certification.

Can anyone give me any guidance?  I've attached two screenshots showing the audience rules and the Certification original path.

Thanks

Sue