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New User Notification

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Hi guys,

We are using Totara V12 and currently we include the password in the csv file when uploading users.

I am thinking we could stop including the password and therefore make use of the function where Totara emails a notification to the new user advising of their username and password.

Does anyone know if you can alter the wording or the formatting in this notification. I've had a look through the Totara Help and my LMS administration settings and can't find anywhere to do it.

Any advice is greatly appreciated.

Cheers,

Nathan

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Hi Nathan

This can be achieved through editing the password reset string in the language pack.

The string for this is emailresetconfirmation

Regards

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Thanks Craig. Was one click away from finding that screen.

Appreciate the help

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Hi Craig,

I know it's not currently possible - but could Totara be updated to enable HTML for this email?

This Moodle tracker item suggests it's possible with a simple change: https://tracker.moodle.org/browse/MDL-59957

I think Nathan is also referring to "newusernewpasswordtext" - rather than the reset email.

Thanks,
Simon.

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Hi Simon,

Yes that is what I was referring to. I did manage to find it once Craig's help got me to the correct screen.

Cheers

Nathan

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Hi Craig

We are currently trying to change the admin's email in the notification ( referred to {$a->admin}.
I just have changed the email address of the admin user and tested the "forgot password" function out. But it did not work, the email-address is still the old one. So I wonder what this variable {$a->admin} refers to and where can I change it?

Thanks for your help

Best regards,
Markus

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Hello Craig

A little reminder, hope you can help us.

Thanks,
Markus

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Hi Markus

I think it's the address specified under Site administration/System information/Support contact/Support email

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Yes, that was the solution.
Many thanks!

Best regards,
Markus

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