Totara Learn Open Discussions

Issue with Archived Feedback Activities

 
Matthew Carson
Issue with Archived Feedback Activities
بواسطة Monday, 7 March 2022, 7:51 PM - Matthew Carson
 

Issue:

When a users feedback is archived (e.g. if the feedback activity is inside a certification and the recertification window opens), the feedback attributed to that user becomes visible and searchable inside the Feedback archive page, even if the feedback is supposed to be anonymous.

E.g. 

  1. User A completes anonymous feedback activity inside course
  2. Recertification window for User A for this course opens, feedback for User A is archived so that they can recomplete feedback activity
  3. Course Administrator can now go into the Feedback Archive for that course, and view User A's feedback and know that it is User A's feedback, as the Feedback Archive gives the username, fullname, time completed and time archived data

This causes a huge breach in confidence and trust for users when we tell them that their feedback is anonymous, when in truth it can be easily attributable


Expected Solution

When a users feedback is archived and the feedback activity has the anonymous option selected, the username and fullname columns in the Feedback Archive should read Anonymous. If the anonymous option is not selected, the username and fullname should be visible as per the current setup

Craig Eves
Re: Issue with Archived Feedback Activities
بواسطة Tuesday, 8 March 2022, 3:23 PM - Craig Eves (Totara Support)
مجموعة Totara

Hi Matthew

Thanks for reporting this - are you able to get your partner to create a support ticket for this - if not then I can create a ticket to investigate.

regards