Hi Sue

There was a similar ticket that was reported that was confirmed as being resolved by the last suggestion changing the scormdriver.js file

It looks like there has been some known issues with the SCORM driver in Articulate Rise resulting in a blank screen when updating the package https://community.articulate.com/discussions/rise-360/rise-blank-screen-issue?page=2

the suggested solutions are

• find an old Rise course (pre-Nov update) copy out the scorm driver and use this in any new packaged content."

• ask learners to open the courses in incognito mode in Chrome.

• a simple edit to a function in the "scormdriver.js" file in the published Rise package on this thread:

  https://community.articulate.com/discussions/rise-360/blank-screen-after-update?page=4

Let us know how this works.

regards