Hi Sue

The way we manage additions and removals from dynamic audiences is by creating two set audiences - an additions audience and a removals audience for each dynamic audience.

In the ruleset for the dynamic audience, we add to the ruleset with the allocation rules the 'User is NOT in the Removals audience' rule, and as a brand new rule in the dynamic audience we add OR 'User is in the Additions audience'

As an example, the dynamic audience might look like

That way if we need to remove an individual(s) from the certification, we can just add them to the set removals audience, and they will no longer meet Ruleset 1 and therefore be unallocated. If we want to add an individual to the certification, we add them to the set Additions audience - even if they haven't completed xx course, they will be allocated the training because they meet the criteria of being in the additions audience.

We find this solution allows us to more finely manage allocations of training without having to do big modifications to our dynamic audiences. It also allows us to give SME's the ability to manage additions and removals to their courses, as they can only modify the allocations 1 person at a time

Hope that makes sense and helps

Matt

Eastern Health, Victoria, Australia