Totara Talent Experience Platform Open Discussions

LDAP Sync task error

 
Craig Eves
Re: LDAP Sync task error
by Craig Eves (Totara Support) - Wednesday, 20 July 2022, 4:38 PM
Group Totara

Hi Nitin

From the ticket this issue was solved by enabling Search Subcontexts in the LDAP server -> User Lookup Settings.  Once this was done it was finally trying to import the users into LDAP, but then gave an unusable characters error.  this was fixed by going to Site Administration -> Security -> Site Policies and enabling Allow Extended Characters in Usernames.

If this doesn't work then are you able to create a support ticket with the version of Totara and the settings you have used for LDAP.

I had a look at reported issues for LDAP and can only find issues regarding the updating of custom fields mapped in LDAP which look to have been fixed.

Regards