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Clam AV keeps on failing

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Hello, I would like to ask that for some reason the clam AV plugin I installed keeps returning the following message

any suggestions on how to fix this? been checking aroung but there's nothing online that has helped me so fat

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Hi Gabrielle

Can you include the message that is coming up and the version of Totara

There was a problem fixed in Totara 10.5 and above

regards

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yeah sure the message popping up was:

and the current version we are using is Totara 12.34

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Hi Gabrielle

I can see that an issue reported where the problem is the scanner is attempting to scan files from the /localcache folder for files directly imported from the Internet and is not able to access this file in the folder.

This is probably due to server configuration which would require a ticket to decsribe how the server is setup and is beyond the normal support covered by Totara

regards

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hi Craig,

we were able to get it to work yesterday but the team wants clamAV to block all .exe .ocx .dll .com .msi is there a way we can do this regardless if it's malicious or not?

thanks

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Hi Gabrielle

I am not familiar with Clam AV unfortunately - there is some documentation on setting up Clam Av but couldn't find anything about specifically scanning file types

Regards

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