Totara Learn Open Discussions

Event cancelling not available for past event

 
Sasha Sha
Event cancelling not available for past event
by Sasha Sha - Thursday, 4 August 2022, 12:09 AM
Group Partners

same issue with this topic https://totara.community/mod/forum/discuss.php?d=23140

deleting after event doesn’t keep a record of the attendees who were in the course or a record of that event was planned and scheduled but had to be cancelled last min for whatever the reasons.


I am wondering if there is any better solution for this. thank you! 


Craig Eves
Re: Event cancelling not available for past event
by Craig Eves (Totara Support) - Thursday, 4 August 2022, 8:55 PM
Group Totara

Hi Sasha

To keep a record of users in the cancelled event you can go to the Attendees tab and remove the users  from the event.

This will allow a cancellation note to be added and this will be stored under cancellations tab of the seminar.


You can create a new session with another date in the future that will have the same seminar settings as the existing one

regards


Sasha Sha
Re: Event cancelling not available for past event
by Sasha Sha - Friday, 5 August 2022, 1:47 AM
Group Partners

Hi Craig,

thank you for the reply. do you mean not to delete the event,

but to keep it as a session over event?



Craig Eves
Re: Event cancelling not available for past event
by Craig Eves (Totara Support) - Sunday, 7 August 2022, 4:53 PM
Group Totara

Hi Sasha

Yes that's right - deleting the event will delete the record of who had booked the event.

Regards