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Complete courses multiple times and keep a record of previous completions

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We need your thoughts and ideas to resolve this issue of learners being able to complete courses multiple times (and keep a record of the previous completions).

This is what was done previously during the pandemic when aged care staff needed to be educated:

For example, the COVID certification assigns the course COVID - Online Learning to the audience (2000 learners) and recertifies them annually.

However, due to COVID outbreaks at certain sites, we had to assign the same training again to a smaller audience. For audit purposes, we needed to keep track of previous completions and also new completions. We published a new COVID (AD HOC) certification and made it active for 999 years. This certification assigned a different course COVID - Online Learning (AD HOC) just to track these second completions.

If the sites have a second outbreak, we will have to set up another course and another certification/program to track completions.

Is there a simpler way to handle this? i.e. allow learners to complete a course multiple times and maintain a record of the previous completions

For example, add a set audience to the original COVID certification (that recurs annually) and give them a fixed due date?
Use learning plans? etc

Any thoughts ideas will be most helpful.

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Hi Vijay

Users who have completed a course can be archived or reset through the course admin menu.

This moves the user's course completion record into the course completion history table and resets their activity completion records and keeps the user enrolled in the course so they can retake the course from scratch.

A record of this will be kept and viewable in the course in the course completion editor

Regards

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Hello Craig,

We have the same need.

Would it be possible to allow users to re-enrol to course and make another completion?

This can be achieved by monitoring activity reports?

We cannot use certificates as we do not know the audience.

/jussi

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Hi Craig,

Thanks for the suggestion, that works for some situations.

While this would work resetting records for all 3000 users enrolled into a course, we would only want one team/department of 25 to 150 users (audience) to be reset.

Is there any way to reset a course completion for a selected cohort (and keep previous completion history)?

by an admin OR
by the user

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I would be interested in this answer as well.

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Hi Katelyn

If the user was enrolled in the course by the audience and you ar able to remove the users from the audience this will unenrol the user from the course which can also remove the activity data.

However the completion record will still be in the current completion record rather than historic which may or may not be a problem for you. If it does need to be moved to historic completion record then the same problem exists of the resetting of the course resetting all users completion records without being able to limit by audience.

regards

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How about using "invisible" certification for selected audience to move records in history?

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I created a null- certificate that expires in 1 day and includes only one course. The course is the one I want to allow to be re-completed.

After I enrolled audience of re-completors their recent completion was moved to history. Then I manually completed the course for testing and everything seems to be ok in totara and hopefully tomorrow in HRIS.

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obviously, I removed the audience from certificate after records were updated to avoid they will be updated again tomorrow.

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Thanks for this hack. Seems like this could work for us too. Much easier than creating multiple versions of the same course which is what we have been doing up till now.

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Hey Jussi - This is very intriguing. I don't suppose you have a way to prevent the reset certs from displaying in someones learning history?

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We have to plugins for this. One is a block that allows users to reset themselves and the other allows the admin to reset based on the number of days it's been since their last completion. We got both of them for free from the Moodle plugins site, although we did have to modify them for our Totara 12 install.

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