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Audience rules and dual job assignments

 
Joanne Pratt
Audience rules and dual job assignments
by Joanne Pratt - Wednesday, 21 September 2022, 1:46 AM
Group Most helpful contributor 2023

Hi All

Does anyone have a solution for the problem below (except by individually finding these people and limiting them by email in every rule that they appear and shouldn't) 


We have a number of people with dual job assignments

Person A has 2 jobs

1. Manger for Delivery Team + 2. Physio for Bank

When the rule is written to bring in Mangers who work for the Bank - it brings in Person A even though they are Physio for the Bank not a manager

So the rule is reading across all job assignments not specifically looking at job assignment 1 as a whole and job assignment 2 as a whole.


  • User's organisation in any of their job assignments is equal to "Bank" within the "Healthcare Organisation Hierarchy" framework 
  • AND User's position in any of their job assignments is equal to "Chaplain", "Technician", "Healthcare Science Assistant", "Adviser", "Analyst", "Clerical Worker", "Manager", "Officer", "Senior Manager", "Maintenance Craftsperson", "Porter", "Support Worker", "Healthcare Science Practitioner" within the "Healthcare Positions" framework 
  • AND User is suspended is equal to "No" 

Thank you

Jo

 
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Craig Eves
Re: Audience rules and dual job assignments
by Craig Eves (Totara Support) - Monday, 26 September 2022, 5:54 PM
Group Totara

Hi Joanne

There is a rule added in Totara 13 to include the specific job assignment id , however when combined with rule that includes 'in any of their job assignment' the result is the same as you found.

To pull out managers of banks with multiple job assignments you would require a coding system for the job assignment id number eg manbank and use this for filtering multiple jib assignments.

regards


 
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