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Audience membership criteria vs course completion reports

 
Paul Lowndes
Audience membership criteria vs course completion reports
by Paul Lowndes - Friday, 10 February 2023, 3:22 AM
Group Most Helpful Contributor 2021

Dear all 


I have a question about the audience membership criteria:

User has completed all of the courses in this list:

xxxxxxxxxxxxx

I have added the course name and approved the rule set but the number of users in the audience is only 366 compared to 2639 when I run a course completions reports.

I have filtered the report so it only show active users.

I was expecting the number of users in the audience to match the course completions report .

Am I missing something? 

Has anyone had a similar issue with matching this audience rule set with the course completions report?


Thanks

Paul


 
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Craig Eves
Re: Audience membership criteria vs course completion reports
by Craig Eves (Totara Support) - Monday, 13 February 2023, 5:17 PM
Group Totara

Hi Paul

One possible reason for the different numbers is if the user has completed the course more than once - this happens for certifications when recertifying the current course completion record is moved to historic course completions.

If you create a report using the Course completions including history report source then this should show up there.

regards



 
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Training & Development
Re: Audience membership criteria vs course completion reports
by Training & Development - Wednesday, 15 February 2023, 7:15 AM
 

We have similar issue. Solved it by adding a filter in the report: Is user enrolled: yes/no

Although it is an additional step to make, it has improved our reports.

 
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