Totara Talent Experience Platform Open Discussions

Certificates with X on the signature

 
Andrew Minor
Certificates with X on the signature
by Andrew Minor - Monday, 27 February 2023, 3:49 PM
 

When students are receiving custom Certificates, some are reporting the signature with an X thru the instructor's Signature. When I go to view all the certificates by the students with the certificates there is no X in the signature. below are pictures from the students and what I get when I download the certificate. 



Craig Eves
Re: Certificates with X on the signature
by Craig Eves (Totara Support) - Tuesday, 28 February 2023, 6:49 PM
Group Totara

Hi Andrew

This may be a HTML version of the certificate which isn't converting the image placemarks well

Does this look Ok when save as pdf is used?

Regards

Jordan Ash
Re: Certificates with X on the signature
by Jordan Ash - Wednesday, 1 March 2023, 2:10 AM
Group TotaraGroup TXP Site Administrator

Hi Andrew, 


Is this using the certificate activity?

If so, you could try including the signature as part of the border image, rather than including it separately.