Hi Craig - yes, the subscribers are all set to forced. We did finally write a script to pull the unsubscribed and put them in as subscribed so they're now set that way. I still don't know how they got off the subscriber list but we'll have to keep an eye on it. I wish the forum administration block were installed on this instance. That may have helped. Anyway, thanks for your help Craig, you give good tips on where to look, what to check etc. Appreciate it!