Totara Learn Open Discussions

Managers dashboard|Suspended users

 
Patrick Moloney
Managers dashboard|Suspended users
by Patrick Moloney - Thursday, 22 June 2023, 4:55 PM
 

Hi,

our managers dashboard is showing suspended users as part of their team. Do I need to delete the job assignment to stop them from showing?

Thanks

Craig Eves
Re: Managers dashboard|Suspended users
by Craig Eves (Totara Support) - Thursday, 22 June 2023, 8:43 PM
Group Totara

Hi Patrick

Yes you need to take out the job assignment - suspending a user prevents the user logging in it doesn't delete the user's data as the user may restart and want to keep their old records.

It is possible to create an automated purge type for suspended users that deletes job assignment data

regards



Patrick Moloney
Re: Managers dashboard|Suspended users
by Patrick Moloney - Sunday, 25 June 2023, 12:12 PM
 

Thanks Craig.

Is this as simple as putting a 1 in the deleted column of the job assignments HR import spreadsheet ?

Craig Eves
Re: Managers dashboard|Suspended users
by Craig Eves (Totara Support) - Sunday, 25 June 2023, 4:30 PM
Group Totara

Hi Patrick

Yes deleting the job assignment with HR Import would work although this wouldn't automatically delete the data you would need to set up the HR Import with the appropriate records. This would also only work if the job assignment was created through the HR Import rather than manually assigning

regards

Patrick Moloney
Re: Managers dashboard|Suspended users
by Patrick Moloney - Monday, 26 June 2023, 12:57 PM
 

Cool, thanks Craig.

Alex Virtue
Re: Managers dashboard|Suspended users
by Alex Virtue - Monday, 26 June 2023, 1:09 PM
Group PartnersGroup TXP Site AdministratorGroup V18 Program Complete

Hi Patrick,

If you are using a report in a report table block to show team members, then you can filter the report by active users only, save that as a search and attach it to the report block.

Cheers,

Alkex

Patrick Moloney
Re: Managers dashboard|Suspended users
by Patrick Moloney - Monday, 26 June 2023, 4:12 PM
 

Thanks Alex, I will try and have a play with this, this week. I'll call you when it goes wrong 😁