Totara Learn Open Discussions

Main Admin vs. Site Admins

 
Natalie Matthews
Main Admin vs. Site Admins
by Natalie Matthews - Wednesday, 16 August 2023, 6:46 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Hi All,

I was looking thru the help section, but can not find this.  Maybe it isn't possible.

We have noticed the Main Admin receives automated notifications about things such as Assignment Exceptions, etc. that the other Site Admins don't receive.  

Can these notifications be sent to a particular Site Admin instead of the Main Admin?  Thanks for your help.

Natalie


Craig Eves
Re: Main Admin vs. Site Admins
by Craig Eves (Totara Support) - Tuesday, 22 August 2023, 7:13 PM
Group Totara

Hi Natalie

According to the help system notifications are sent to Site administrators rather than the main site administrator

It is possible to set the main site admin through <your site name>/admin/roles/admins.php , 

Can you check that these users are shown as a site administrator?

regards





Natalie Matthews
Re: Main Admin vs. Site Admins
by Natalie Matthews - Wednesday, 23 August 2023, 5:46 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Hi Craig,

The help documentation says these notifications go to 'Site Admins'. Our assignment exception notification email is being sent to the Main Admin only.

We have one User set as the Main Admin and six other Users set as Admins. We'd like this email notification to go to one of the other Admins instead. Is this possible? How could we accomplish this?

Thanks,

Natalie

Senio Holland
Re: Main Admin vs. Site Admins
by Senio Holland - Tuesday, 19 September 2023, 7:58 PM
Group PartnersGroup TXP Site AdministratorGroup V18 Program Complete

Hi Craig 🙂

Any further news on this one - We have cases where we would like program and certification exception notifications to be sent to more than just the "main" site admin.

It would be preferable if these were sent to all site admin, and we could refine at the user notification preferences level.

Cheers,
Senio

Georgina Christodoulou
Re: Main Admin vs. Site Admins
by Georgina Christodoulou - Wednesday, 25 October 2023, 6:53 PM
Group PartnersGroup TXP Site Administrator

This would be very helpful, especially when management of programs/certifications are devolved to different individuals.