Totara Learn Open Discussions

Main Admin vs. Site Admins

 
MatthewsNatalie
Main Admin vs. Site Admins
MatthewsNatalie 发表于 2023年08月16日 Wednesday 06:46
小组 Learn Site Administrator小组 Most helpful contributor 2023

Hi All,

I was looking thru the help section, but can not find this.  Maybe it isn't possible.

We have noticed the Main Admin receives automated notifications about things such as Assignment Exceptions, etc. that the other Site Admins don't receive.  

Can these notifications be sent to a particular Site Admin instead of the Main Admin?  Thanks for your help.

Natalie


Craig Eves
Re: Main Admin vs. Site Admins
Eves (Totara Support)Craig 发表于 2023年08月22日 Tuesday 19:13
小组 Totara

Hi Natalie

According to the help system notifications are sent to Site administrators rather than the main site administrator

It is possible to set the main site admin through <your site name>/admin/roles/admins.php , 

Can you check that these users are shown as a site administrator?

regards





MatthewsNatalie
Re: Main Admin vs. Site Admins
MatthewsNatalie 发表于 2023年08月23日 Wednesday 05:46
小组 Learn Site Administrator小组 Most helpful contributor 2023

Hi Craig,

The help documentation says these notifications go to 'Site Admins'. Our assignment exception notification email is being sent to the Main Admin only.

We have one User set as the Main Admin and six other Users set as Admins. We'd like this email notification to go to one of the other Admins instead. Is this possible? How could we accomplish this?

Thanks,

Natalie

HollandSenio
Re: Main Admin vs. Site Admins
HollandSenio 发表于 2023年09月19日 Tuesday 19:58
小组 Partners小组 TXP Site Administrator小组 V18 Program Complete

Hi Craig 🙂

Any further news on this one - We have cases where we would like program and certification exception notifications to be sent to more than just the "main" site admin.

It would be preferable if these were sent to all site admin, and we could refine at the user notification preferences level.

Cheers,
Senio

ChristodoulouGeorgina
Re: Main Admin vs. Site Admins
ChristodoulouGeorgina 发表于 2023年10月25日 Wednesday 18:53
小组 Partners小组 TXP Site Administrator

This would be very helpful, especially when management of programs/certifications are devolved to different individuals.