Totara Learn Open Discussions

SCORM file error

 
Muhammad Jamil
SCORM file error
by Muhammad Jamil - Thursday, 17 August 2023, 8:03 AM
 

Hi,

Any one had faced TGpageSetup is not defined error with SCORM course? If yes what is the solution to fix this error (screenshot attached)

I am uploading SCORM file in Totara Learn but getting TGpageSetup error. Not sure how to fix the problem. In fact, we have hosted same course on our LXP there it is working fine without any issue.

Regards,

Jamil


Craig Eves
Re: SCORM file error
by Craig Eves (Totara Support) - Sunday, 20 August 2023, 6:19 PM
Group Totara

Hi Muhammad

There are some permissions around what users can upload , launch and view SCORM packages 

Can you check the user all the permission to upload  launch and view the package .

From the error message it doesn't sound like this is the problem but sometimes the error messages don't accurately describe the problem.

If this doesn't help  what authoring package are you using  - there may be an issue with the package. 

Are you or your partner able to create a support ticket so we can see what might be going wrong?

regards.