Totara Learn Open Discussions

Time Modified vs. Time Resolved

 
Karen Miller
Time Modified vs. Time Resolved
by Karen Miller - Thursday, 7 September 2023, 5:02 PM
 

I was looking at filters for a report on account requests. I believe that Time Resolved would be when an account is created or rejected. Is that a correct assumption?

On Time Modified, would this be for any account that has been moved from "pending- have not yet confirmed email address" to "pending- have confirmed email address" as well as when an account is created or rejected? Would there be any other events that would trigger a user being included in the Time Modified report?

Craig Eves
Re: Time Modified vs. Time Resolved
by Craig Eves (Totara Support) - Monday, 18 September 2023, 4:24 PM
Group Totara

Hi Karen

I had a look at the self-registration requests report and the time requested shows even if the request is pending so this is when the user requests an account.

The time modified is also showing when the status is pending with email not being confirmed and is similar time as the time requested. I am not sure what event the time modified records it seems to be the time requested date

regards