Hi everyone, 

Today we’ll be running a live webinar at 4pm (London) with Shaun France, the Learning and Organisation Development Manager at the Parliamentary and Health Service Ombudsman. 

Today we’ll cover: 

• How you can set up a platform to empower staff to develop their skills, knowledge, and behaviours.

• How Totara is used to provide spaced learning in a variety of formats, including e-learning, live online training, workshops, and self-directed learning.

• How PHSO utilises integrations and automation for a better learning experience.

• How the PHSO is working with the NHS to provide consistency in complaints handling.

• Lessons learned to improve services for colleagues and the exciting functionality that PHSO is pursuing to cultivate a thriving learning culture.

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Upcoming webinars 

20th September: B/S/H/ Academy: Revolutionising training for 25,000+ Learners with Totara and Cortexa

B/S/H/ is the largest manufacturer of home appliances in Europe, including well-known brands such as Neff, Bosch and Siemens. The UK home appliances business is responsible for the sales, distribution and support of those products across the UK and Ireland.

Cortexa partnered with B/S/H/, to provide a single online training facility for over 25,000 learners with the primary aim of increasing sales by improving the customer experience in store or showroom.

Discover how Totara, implemented by Cortexa, revolutionised the learning landscape for B/S/H/’s diverse population.

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27th September: Live Totara Talent Experience Platform demonstration

Join Meredith Henson, Head of Partner Success at Totara Learning, for a live demonstration of the Totara Talent Experience Platform.

Meredith will show how Totara’s flexible technology platform combines learning and performance management to solve the unique challenges of any organisation.

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Are you new to Totara? 

Here are some resources to help you as you start using Totara in your organisation. 

1. Take a whole Site Administration program on version 17. 

2. Register to get weekly microlearning tips sent straight to your inbox. 

3. Totara for beginners

4. A beginner’s guide to Totara dashboards

5. Building a Talent Experience: Insights from Emirates Health Service

6. Join a workspace and collaborate with your peers

7. Using Totara for onboarding

8. Making compliance count

9. Courses and categories

10. What is a Talent Experience Platform? 

Have a great end to the week and I hope to see you at today’s webinar!