Totara Talent Experience Platform Open Discussions

V12 Program level enrollment message - showing from Site Manager

 
Natalie Matthews
V12 Program level enrollment message - showing from Site Manager
by Natalie Matthews - Friday, 29 September 2023, 6:53 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Hi All,

We have an issue with the Enrollment Message we have set at the Program level showing up as from the Site Manager's name with the no-reply email address. We noticed how to change this at the Course level for the default 'Welcome' message, but we don't see how to make sure the Program level message shows it is from the system instead of the Site Manager. This is in V12.

Does anyone have any suggestions for this Program level issue?

Thanks,

Natalie

Natalie Matthews
Re: V12 Program level enrollment message - showing from Site Manager
by Natalie Matthews - Friday, 29 September 2023, 6:58 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Interesting development. We tested and assigned the Program to a non-Admin. Theirs appears to come from the system instead of the Site Manager. Maybe it is showing like this because the person was an Admin? It hadn't done this in the past. Any insight is appreciated.

Thanks,

Natalie