Hello
Has anyone come accross this issue before and how have you resolved it?
When uploading course completion I put in the date of the training for example 2 October 2023 but then my dashboard shows the previous day date of 1 October 2023. Why?
Regards
Alkida
Hi Alkida
Can you check whether the user who uploaded the course completion preferences in their profile matches the Server timezone ?
Possibly if they were different the value uploaded wouldn't match the timezone of the server
regards
Hi Chris. No, they don't match. How do I change this?
Hi Alkida
If the admin logs in and clicks on their name in upper right corner and selects profile Edit profile , Timezone and Server timezone this will change the timezone for this user.
Can you try uploading a record with this time and check the value showing is accurate - it shouldn't make a difference what timezone is selected when uploading so maybe a bug. Are you or you partner able to create a ticket with details of the timezones of user and server as it may also be a daylight saving issue.
regards
Craig