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OJTs completion not clearing in Certification process v13

 
WarwickJane
OJTs completion not clearing in Certification process v13
WarwickJane 发表于 2024年04月9日 Tuesday 21:13
 

Hi

We have some courses which contain OJTs which are on certifications. We have discovered that when the learner's certification window opens and the course completion is reset, it does not remove the OJT completion but does remove completion for the other activities (videos, eLearns, PDFs etc).

Does anyone else use OJTs and Certifications? If so, have you had / resolved this issue?

Thanks very much.

Jane

Craig Eves
Re: OJTs completion not clearing in Certification process v13
Eves (Totara Support)Craig 发表于 2024年04月11日 Thursday 15:58
小组 Totara

Hi Jane

This is a third party plugin and not maintained by Totara - Totara have investigated this plugin for inclusion in core and found the function ojt_archive_completion which supports recertification does not function correctly.

The fix would involve removing the instantiation and use of completion_info in this function. The activity completion data is being reset, but then the certification completion is being recalculated due to one of the calls to the completion_info object before the course completion was completely reset.

Regards

WarwickJane
Re: OJTs completion not clearing in Certification process v13
WarwickJane 发表于 2024年04月14日 Sunday 20:04
 

Thanks Craig. We will talk with our support partner (Catalyst, who I believe developed the plugin) and see what they have to say.

Cheers

Jane