Dear community,
I experienced this annoying feature in mobile app: our users would like to enter again in completed courses, when they need to refresh their knowledge about any topic.
From desktop this is possible but not from mobile app, I’m attaching a picture.
Is there a way to remove this setting and let any user to freely access unlimited times a content he had already done?
Thank you,
Matteo
Hi Matteo
The mobile app currently only shows current learning. It is possible to reset course completions for all or individual users which would move the completion record to history and reset the activities so they can be accessed again. Would this work for you?
if not then can you add an idea for this ?
Regards
Hi Craig,
Many thanks for your reply.
Unfortunately no, this wouldn't solve. It means that, at the second completion we'd have again the issue.
What I'm referring to, is some knowledge base or self study material in SCORM format which the learner must be able to access as many times as he wants.
But the completion is needed for me to track at least the first access, so that I can know how many single users are referring to that material and then give them the chance to access it every time they want.
I'm gonna add an idea as you recommended, hoping that this will be accepted an solved.
Thank you
Hi Matteo,
Thank you for your feedback.
I understand the challenge you’re facing. We’re currently working on improving this functionality, and it should be included in our next mobile release. This will ensure that learners can access the material as many times as they want.
We appreciate your patience, and I’ll keep you updated on the progress.
Thanks again for your feedback.
Best regards,
Fei
