Totara Learn Open Discussions

Glitch with 'Program completions' Block V16

 
Craig Eves
Re: Glitch with 'Program completions' Block V16
by Craig Eves (Totara Support) - Wednesday, 24 July 2024, 6:30 PM
Group Totara

Hi Natalie

That is a bit harder to know why one assigned users to the program doesn't showing the program.

Is it a course that isn't showing in an assigned program or is it the program ?

regards

Natalie Matthews
Re: Glitch with 'Program completions' Block V16
by Natalie Matthews - Monday, 29 July 2024, 6:25 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Hi Craig,

The User is showing as assigned in the course & the program. The User's program assignment isn't showing up in their 'Program completions' block as it is for the other assigned Users.

Thanks.

Craig Eves
Re: Glitch with 'Program completions' Block V16
by Craig Eves (Totara Support) - Monday, 29 July 2024, 4:25 PM
Group Totara

Hi Natalie

Are you or your partner able to create a support ticket with recreation steps and details about the version and if there are any customisations in the block or enrolment methods that you may have ?

Regards



Natalie Matthews
Re: Glitch with 'Program completions' Block V16
by Natalie Matthews - Wednesday, 31 July 2024, 7:11 AM
Group Learn Site AdministratorGroup Most helpful contributor 2023

Hi Craig,

We've shared the problem with our support partner. They will be submitting a ticket with Totara. Thanks again!