Totara Perform Open Discussions

Notifications for external respondents

 
Michael Burley
Notifications for external respondents
by Michael Burley - Tuesday, 27 August 2024, 7:10 AM
 

Having just upgraded from V16 to V18 and trying the new perform notifications, I've noticed that the default notification placeholders for external respondents [subject_instance:activity_name_link] do not link to the performance activity correctly and takes the recipient to the login page.

I've found that the placeholder [Participant instance Activity title (with link)] gives the recipient the correct link to their section of the performance activity in 'Participant instance creation', but this placeholder does not exist in the 'Reopened activity' notifications. Has anyone found a way to send an external respondent the correct URL when reopening an activity?

Craig Eves
Re: Notifications for external respondents
by Craig Eves (Totara Support) - Tuesday, 17 September 2024, 8:28 PM
Group Totara

Hi Michael

We have a ticket to fix the missing placeholder for external participant TL-41785 being worked on

Some other placeholders have also been fixed in 17.0 - what version are you using?

Regards