Hi Nathan/Wen,

I have a similar situation what I did was;

I recently uploaded roughly 240 users in our LMS (Version 2.7.3).

I have the audiences , courses, and certifications all set up for each user.

I have roughly 220 courses set up in the LMS using audience based enrollments.

approximately 100 of the courses are part of certifications most of which are completing the same course as the original course.

I have completion records which I also uploaded approximately 13500 of them.

I am seeing a lot of records that show "Completed (prior to unassigned from certification)" in the renewal status the employees show due for renewal. in the progress block it shows not assigned.

Looking at the enrolled users the employees are showing enrolled in the course.

Most cases the employee has access to the course via their record of learning and it shows their previous completion there.

See attached.