Best practice forum (Archived)

Face to face message user

Hi - in face to face there is a very useful message user function. However when trainer message the user it's not tracked on the module , within the course or activity or session and is also not in the site-level message log. Is it in the plan that these message can be tracked so the trainer is aware of what has been communicated to the learner?

Cheers,
Mei

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Hi Mei Chan,

This kind of tracking isnt in the plan, but - I could submit a feature request to have in included :)

In the long-term we are looking at overhauling the messaging functionality within Totara to enable a comprehensive reporting suite, but this wouldnt necessarily delay what you are suggesting. If you would like me to submit a request let me know.

cheers,

George.

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Hi George,

Yes I think feature request will be good. Thanks George.

Thank you,
Mei

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Hi George/Mei Chan

I think this would be a really useful functionality. In our NHS Trust we are always being asked if we can track/report on the messages that the system has sent out, to ensure that staff have actually be sent things like reminders or extra information regarding a course, or when a cancellation message was sent out, or even a wait-listing message, so we if this is the sort of tracking of messages you're meaning then we would definitely support this.

Rita

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Hi Guys,

I've submitted a feature request TL-9828, and created a post in the Suggest Features Forum, for visibility & comment. We will let you know the outcome of our review in due course.

cheers,

George.

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