Hi,

Is it normal behaviour that a Site Manager can attempt a quiz and achieve a passing grade, but completion of the quiz activity is not tracked?  This is the current behaviour in a few of our courses that contain a quiz, but we really need our Site Managers to be able to complete some courses as normal Learners and I can't seem to make this happen.  Am I missing a setting?  We're on V 2.9.9.

The Site Manager role, under Users > Permissions > Define Roles, has:

• View courses without participation (moodle/course:view) - Allow
• Attempt quizzes  (mod/quiz:attempt) - Allow
• Site Manager role context is - System, Category, Program, Course

At the course level, under Users > Permissions:

• View courses without participation - I removed Site Manager
• Attempt quizzes - I added Site Manager

At the Quiz activity level, under Quiz Administration > Permissions:

• Attempt quizzes - added Site Manager

Other Settings include:

• Site Managers have been enrolled as Learners in the course
• The first activity in the course is a SCORM and this must be completed before the Quiz becomes available:
  • Completion of the SCORM for Site Managers is tracking correctly on both the course page and Reports > Activity Completion.
  • However, although the SCORM marks as complete for Site Managers, the message "Not available unless: The activity SCORM: XYZ is marked complete" remains under the Quiz.
  • Site Managers can still open the Quiz with the restriction message and complete the quiz, but completion of the quiz won't track.

Thanks,

Michelle