Best practice forum (Archived)
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Hi Denise,
They should get an enrollment message as long as:
- They have a valid email
- Email for that user is enabled in their profile
- Notifications are enabled on the 'Messages' tab in their profile
- The server is configured to send emails
Hi Denise,
Are you still having problems with your program emails not arriving? There's nothing obviously wrong with your error logs. Could you let me know which version of Totara you are using, and what database (mysql, postgres, mssql) it uses?
I'll see if I can reproduce the problem locally.
I think you're right that it would be good to provide options around when course enrolment happens within programs.
Simon
Hi Denise,
I've tested this on MySQL and version 1.1.14 with individual users, static cohorts and dynamic cohorts and in all cases I get the emails as expected.
The only other thing I can think of is that you have a configuration problem with your mail, or the messages are getting marked as junk somewhere by your mail system (so they are being sent but not delivered).
Sorry I can't be of more help,
Simon