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Program exceptions

 
Ciaran Gilligan
Program exceptions
door Ciaran Gilligan - Thursday, 6 September 2012, 13:24 PM
Groep Partners

Using 'completion from a profile field' under the assignments tab. The profile field is the users start date.

To keep things simple my program has 1 set with a time allowance of 1 day.

I'm asking for the program to be completed within 15 days of 'start date'

A) Start date = 2/09/2012 throws up a time allowance exception

B) Start date = 20/05/2012 no exception

C) Start date = 2/09/1997 throws up a completion exception

I guess I was expecting (C) to throw up an exception because 15 days after the start date would give a date in the past. In that case I should have had a similar exception for (B)

For (A) I don't see why there should be a time allowance exception. 15 days from 2nd Sep = 17th Sep...which leave more than the time allowance of 1 day to complete the set.

Any ideas where I'm going wrong?

Ciaran Gilligan
Re: Program exceptions
door Ciaran Gilligan - Friday, 7 September 2012, 01:35 AM
Groep Partners

By way of further info, I'm having this issue on Version 1.1.16 (Build: 20120516.0).

Here are the screenshots:


Simon Coggins
Re: Program exceptions
door Simon Coggins - Sunday, 9 September 2012, 17:21 PM
Groep Totara

Hi,

I've done some testing and I'm having similar problems - although for me I'm always getting time unknown exceptions, rather than time allowance.

Given what you described I would expect A to be okay, and B and C to generate time allowance exceptions.

There's definitely something not right - we'll take a look.

Simon

Ciaran Gilligan
Re: Program exceptions
door Ciaran Gilligan - Thursday, 13 September 2012, 01:01 AM
Groep Partners

Hello,

In the release notes yesterday Release 2.2.4 (12 September 2012) I saw:

T-9890      Fix event triggers for Program user assignments when completion based on time from first login

I guess this is the issue being fixed on 2.2.4. Is it the same fix for 1.1?

Regards,

Ciaran

Simon Coggins
Re: Program exceptions
door Simon Coggins - Thursday, 13 September 2012, 13:33 PM
Groep Totara

Hi Ciaran,

No actually that's a separate fix for a problem that was specific to 2.2 - we haven't got a fix for your issue yet. Your issue has been assigned now so someone will be looking at it today, hopefully we'll have an update early next week.

Simon

Ciaran Gilligan
Re: Program exceptions
door Ciaran Gilligan - Wednesday, 3 October 2012, 01:51 AM
Groep Partners

Hi Simon,

Any news on this one?

Regards,
Ciaran 

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