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Program exceptions

Using 'completion from a profile field' under the assignments tab. The profile field is the users start date.

To keep things simple my program has 1 set with a time allowance of 1 day.

I'm asking for the program to be completed within 15 days of 'start date'

A) Start date = 2/09/2012 throws up a time allowance exception

B) Start date = 20/05/2012 no exception

C) Start date = 2/09/1997 throws up a completion exception

I guess I was expecting (C) to throw up an exception because 15 days after the start date would give a date in the past. In that case I should have had a similar exception for (B)

For (A) I don't see why there should be a time allowance exception. 15 days from 2nd Sep = 17th Sep...which leave more than the time allowance of 1 day to complete the set.

Any ideas where I'm going wrong?

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By way of further info, I'm having this issue on Version 1.1.16 (Build: 20120516.0).

Here are the screenshots:

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Hi,

I've done some testing and I'm having similar problems - although for me I'm always getting time unknown exceptions, rather than time allowance.

Given what you described I would expect A to be okay, and B and C to generate time allowance exceptions.

There's definitely something not right - we'll take a look.

Simon

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Hello,

In the release notes yesterday Release 2.2.4 (12 September 2012) I saw:

T-9890      Fix event triggers for Program user assignments when completion based on time from first login

I guess this is the issue being fixed on 2.2.4. Is it the same fix for 1.1?

Regards,

Ciaran

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Hi Ciaran,

No actually that's a separate fix for a problem that was specific to 2.2 - we haven't got a fix for your issue yet. Your issue has been assigned now so someone will be looking at it today, hopefully we'll have an update early next week.

Simon

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Hi Simon,

Any news on this one?

Regards,
Ciaran

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