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Best practice forum (Archived)
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Re: Program messages "send to manager"
Hey Darren,
Yes the email the manager recieves only contains the text specified in the input field, with the substitution variables (e.g. %programfullname%) replaced for their relevant values. There are also plans to add a %username% replacement variable to go with the existing two in the near future since this has come up a few times recently.
Cheers,
David
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Re: Program messages "send to manager"
Hey Paul,
We add a new replacement variable in 2.2.13, %userfullname% This will be replaced by the recipient's full name (e.g. David Curry). So if you are on 2.2.13 or higher you could use that, unless there is a specific reason you wanted username over fullname? Also let us know if there are any other variables you think would be good there, I think a couple more wouldn't be a bad idea.
Cheers
David
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Re: Program messages "send to manager"
Manager name/email isn't a bad idea, I'll add it to the bug
Cheers
David