Best practice forum (Archived)

program issues

 
Jason Ranston
program issues
by Jason Ranston - Tuesday, 19 March 2013, 5:52 PM
 

Hi all,

We have been trying for many hours to set up programs in our system.  They will just not work -  as you'll see in the picture below, set 1 has been completed but no program Progress is shown, nor is the learner able to launch the second set even though the first is completed.

Even when we set the completion times to zero, we still get the same answer.

Help....Please.

issue

me
Re: program issues
by George Angus - Tuesday, 19 March 2013, 6:18 PM
Group Totara

Hi Jason,

This is very likely to be connected to course completion, one or all of the courses is not been accepted as complete. Id check each one - can you send me screenshots of the completion settings?

regards,

George.

Jason Ranston
Re: program issues
by Jason Ranston - Tuesday, 19 March 2013, 6:40 PM
 

Hi George,

Here is the uncomplete course:

http://i47.tinypic.com/ouwoex.jpg

and the one above it in the program

http://i49.tinypic.com/20qjn8g.png

Cheers

Jason

me
Re: program issues
by George Angus - Tuesday, 19 March 2013, 7:02 PM
Group Totara

Hi Jason,

I see it says "Allow 1 year(s) to complete this set".  Change that to 1 day, Im  sure thats the problem.

cheers,

George.

Jason Ranston
Re: program issues
by Jason Ranston - Wednesday, 20 March 2013, 5:32 PM
 

Hi George,

That worked...but when we tried to replicate it in a different program it didn't.

I have to say that we are struggling with program set up, perhaps it’s our vendors initial set up – I’m not sure, but what we did see today was some of the programs that had no progress yesterday, have progress today.  Is this some sort of cron issue or is there an update setting I need to change? 

We made a new program with no dates, allocated the learner the program and had them complete the first course; this is what we saw:

Example here: http://i48.tinypic.com/v8ctgw.png

Could it be an update issue?

I’ll go one step back and outline what we are trying to do…

All we want is to create programs that:

  1. Users can self-enrol into
  2. Can be cross pollinated by courses completions in other areas
  3. are not reliant on dates
  4. Updated progress

Cheers, and thanks for your help.

Jason

me
Re: program issues
by George Angus - Wednesday, 20 March 2013, 6:48 PM
Group Totara

Hi Jason,

The mechanism at the root of these problems is cron - that is Prgram cron and Course cron are run at different times (mainly for faster processing); you are correct.

The settings can be adjusted here: 

/totara/program/cron.php

line #61     $hourlycron = 60 * 60;

line #86     $dailycron = 60 * 60 * 24;

so 60*60 is an hour in seconds, and *24 is a day

1) Unfortunately its not possible to have programs sel-enrollable at present.

2) The only way to do this would be to set up dynamic audiences 

3) This is possible - dont set a minimum time required or a due date.

4) This should be fine if you have your completion critera set within the courses & the program.

Hope this is useful Jason - do get back if there is anything else.

regards,

George.

Jason Ranston
Re: program issues
by Jason Ranston - Wednesday, 20 March 2013, 7:24 PM
 

Hi George,

That's great info, feel much more informed.  Due to the learning out of this we have decided to pull program use out all together, so my question would be is there a way to blind 'programs' Tab from the 'Record of Learning' as seen in the picture:

http://i45.tinypic.com/30bmici.png

Cheers

Jason

me
Re: program issues
by George Angus - Wednesday, 20 March 2013, 7:54 PM
Group Totara

Hi Jason,

There isnt a way to do this at present, but hiding the tabs is an existing enhancement request at it will be getting looked at.

cheers,

George.

Amir Elion
Re: program issues
by Amir Elion - Wednesday, 20 March 2013, 8:55 PM
 
Hi George.
Just a question about your reply to point 1 above.
Isn't it possible to let user "self enrol" to programs by adding a program to their learning plan on the program tab.
I recall being able to do so.
It would require approval by manager if the learning plan template is set to have managers approve program addition to learning plan but that might be desirable or you might change the programs component in the template to allow learners to approve their own request.

Am I off the mark in some way here?

Thanks.
Amir
me
Re: program issues
by George Angus - Wednesday, 20 March 2013, 9:10 PM
Group Totara

Hi Amir,

This would require learners to approve the whole learning plan which might not be desireable, but multi-template learning plans are coming out fairly soon - and it would be possible to have templates with only programs in them.

cheers,

George.