Best practice forum (Archived)

disable Program Welcome email

 
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disable Program Welcome email
door ? ? - Tuesday, 2 July 2013, 06:57 AM
 

The Program messages system is great, but can it be switched off?

We have thousands of users about to be assigned to 20 programs. They know this will happen; they do not need 20 emails each so we would like to disable the welcome messages. We thought that blanking the message would do it, but they just get a blank email. We also can not temporarily disable emailing site-wide because people might come and go anytime through audience assignments.

thanks
Alan 

me
Re: disable Program Welcome email
door George Angus - Tuesday, 2 July 2013, 21:03 PM
 

Hi Alan,

Switching off the Program messaging isnt possible at present, but Im given to understand the fix is reasonably straightforward and should be ready for the next release.

regards,

George.

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Re: disable Program Welcome email
door ? ? - Wednesday, 3 July 2013, 07:29 AM
 

Thanks, we're hacking the code as a workaround but will look out for updates.

me
Re: disable Program Welcome email
door George Angus - Wednesday, 3 July 2013, 14:19 PM
 

Hi Alan,

Ive linked this thread to the enhancement request so you'll be notified in due course.

cheers,

George.

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Re: disable Program Welcome email
door ? ? - Friday, 4 October 2013, 02:39 AM
 

Hi George

Did this get included yet? I can't find any related settings in latest Totara.

thanks

Alan

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Re: disable Program Welcome email
door ? ? - Friday, 4 October 2013, 04:45 AM
 

Users should have the ability to Delete & Add the ENROLMENT MESSAGE and the EXCEPTION REPORT MESSAGE within a Program. These emails are sent instantly so there is very little flexibility in the order with which a Program is setup.  e.g. if Program Assignments are defined before Messages (as the order of these tabs implies, from left-to-right), then users will be sent a potentially undesired "Welcome" email! Plus, the email is only in PLAIN TEXT (confirmed by Yuliya here: https://totara.community/mod/forum/discuss.php?d=17565), which is also quite restricting.

Our requirements were to enrol an Audience of users on a Program with a few required courses, and accompany this with a fancy "Welcome to the program..." email that includes our corporate font and colours, and a hyperlink direct to the learning dashboard page. The closest we can get, instead, is sending the [duplicated!] "You have been enrolled..." PLAIN TEXT email from Totara, then email our fancy email supplement, which is just not desirable.

me
Re: disable Program Welcome email
door George Angus - Monday, 7 October 2013, 19:47 PM
 

Hi folks,

There will be improved functionality around progra messaging in 2.5 (due end of the month).

regards,

George.