Hi,
I have people telling me they're "unable" (system won't let them) sign up for a second session of face-to-face training in our calendar. For example, if someone signs up for a session, but doesn't/cannot make it for some reason, and we haven't done anything regarding attendance, they're unable to sign up for a second instance of the same session. Being newer to this feature, is there something I should be doing?
At first I was going and deleting instances of prior sign-ups, but this seems tedious and destroys accurate records of sign-ups/etc. For now, we're renaming sessions by adding extensions (Training "X"-1, etc.). But this doesn't seem right either as we'll have way too many instances of a particular session. Any thoughts on what I should be doing?
Note: we have NOT yet set up learning plans, programs, etc. yet, though we intend do so. I'm wondering if this will resolve this issue.
Thanks,
Eric