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F2F Manager approval message not beeing sent

 
Thomas Eitler
F2F Manager approval message not beeing sent
by Thomas Eitler - Friday, 2 August 2013, 5:43 AM
 

Hi,

I'm having a rather confusing issue with F2F-Sessions. I configured a F2F-Activity to require manager approval for booking. 

Everything is fine, except that the manager doesn't get an email notification, but the Learner does get the
"Course booking request:xxxxx" email. F2F-Notifications in general are sent without errors. 

I am testing this with two users:

  • user1 is an site admin that created the F2F Activity and is set as manager of user2
  • user2 is simply a learner that is enroled in the course and wants to attend a F2F session
User2 enters the course, selects the available F2F Session and clicks on sign-up. He is then redirected to the courseroom and gets the success message at the top. User2 gets the email notification for his request. User1 doesn't get any email notification.
If user2 cancels his booking both users get an email notification.
 
Am I missing some configuration option or is this a bug? Any help on this would be great!
 
 
I am running Totara Version 2.4.6 (Build: 20130723.00)
 
Thanks in advance
Thomas
 
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me
Re: F2F Manager approval message not beeing sent
by George Angus - Sunday, 4 August 2013, 7:27 PM
Group Totara

Hi Thomas,

The manager should be sent a Task notification within Totara.

regards,

George.

 
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Thomas Eitler
Re: F2F Manager approval message not beeing sent
by Thomas Eitler - Monday, 5 August 2013, 10:43 PM
 

Hello George,

Thanks for the reply.

I'm guessing this should show up in the Task - Block. Unfortunately it doesn't. So no new task is added.

I'm rather confused because I am getting all of the other notification emails.

regards,

Thomas

 
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me
Re: F2F Manager approval message not beeing sent
by George Angus - Tuesday, 6 August 2013, 9:43 PM
Group Totara

Hi Thomas,

We are looking into this and someone will be in touch shortly,

regards,

George.

 
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me
Re: F2F Manager approval message not beeing sent
by George Angus - Wednesday, 7 August 2013, 8:12 PM
Group Totara

Hi Thomas,

This is a bug and Ive filed a bug report - sorry for the delay. There will be a fix in the next release - 2 weeks 2.4 (20/08/13) 3 weeks 2.2 (27/08/13).

regards,

George.

 
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Thomas Eitler
Re: F2F Manager approval message not beeing sent
by Thomas Eitler - Wednesday, 7 August 2013, 10:47 PM
 

Hi George,

Thanks for checking that! I'll wait for the fix.

regards,

Thomas

 
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