Best practice forum (Archived)

F2F Manager approval message not beeing sent

Hi,

I'm having a rather confusing issue with F2F-Sessions. I configured a F2F-Activity to require manager approval for booking.

Everything is fine, except that the manager doesn't get an email notification, but the Learner does get the
"Course booking request:xxxxx" email. F2F-Notifications in general are sent without errors.

I am testing this with two users:

user1 is an site admin that created the F2F Activity and is set as manager of user2
user2 is simply a learner that is enroled in the course and wants to attend a F2F session

User2 enters the course, selects the available F2F Session and clicks on sign-up. He is then redirected to the courseroom and gets the success message at the top. User2 gets the email notification for his request. User1 doesn't get any email notification.

If user2 cancels his booking both users get an email notification.

Am I missing some configuration option or is this a bug? Any help on this would be great!

I am running Totara Version 2.4.6 (Build: 20130723.00)

Thanks in advance

Thomas

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Hi Thomas,

The manager should be sent a Task notification within Totara.

regards,

George.

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Hello George,

Thanks for the reply.

I'm guessing this should show up in the Task - Block. Unfortunately it doesn't. So no new task is added.

I'm rather confused because I am getting all of the other notification emails.

regards,

Thomas

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Hi Thomas,

We are looking into this and someone will be in touch shortly,

regards,

George.

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Hi Thomas,

This is a bug and Ive filed a bug report - sorry for the delay. There will be a fix in the next release - 2 weeks 2.4 (20/08/13) 3 weeks 2.2 (27/08/13).

regards,

George.

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Hi George,

Thanks for checking that! I'll wait for the fix.

regards,

Thomas

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