Best practice forum (Archived)

Automated Notifications

 
Steph Wild
Automated Notifications
de Steph Wild - Tuesday, 22 de October de 2013, 03:05
Grupo Learn Site Administrator

Hi,

I want to start using automated notifications from our site - having tested it, when the learner received the notification the 'Accept', 'Tentative' & 'Decline' buttons are greyed out so they cannot click to automatically insert into their Outlook calendars.

Has anyone else come across this, am I missing something is settings?  Hoping for abit of help - thanks.

Steph

me
Re: Automated Notifications
de George Angus - Tuesday, 22 de October de 2013, 18:57
Grupo Totara

Hi Steph,

Can you tell me which version of Outlook & Totara you are using?

thanks,

George.

Steph Wild
Re: Automated Notifications
de Steph Wild - Friday, 25 de October de 2013, 01:15
Grupo Learn Site Administrator

Hi George,

Thanks for the response, I'm using Totara 2.4.5 and Outlook 2003 SP3.  Hope this helps.

Kind regards

Steph

Steph Wild
Re: Automated Notifications
de Steph Wild - Monday, 28 de October de 2013, 04:44
Grupo Learn Site Administrator

Hi George,

Have you have a chance to look at this?  I want to implement automatic notifications for all our learners and this is holding us up?

Many thanks - Steph

Daniel Bond
Re: Automated Notifications
de Daniel Bond - Thursday, 5 de December de 2013, 07:19
Grupo Most helpful contributor 2023

Hi,

Did you ever get a resolution for this? In the past we've definitely had this working, but it now seems to have stopped so that all we get is the "Meeting cannot be found in the calendar" and only the option of "Remove from Calendar" not "Accept" or "Reject". http://stackoverflow.com/questions/7578239/ics-email-attachment-not-working-for-exchange-users appears to have some suggestions, but I have no idea if the Totara email is a Multipart MIME Message or whether it's just an Outlook issue.

Dan

me
Re: Automated Notifications
de George Angus - Thursday, 5 de December de 2013, 14:40
Grupo Totara

Hi,

Sorry for the delay - we are aware of this issue and are looking into it - we hope to have a resolution in the next 2.4 release.

regards,

George. 

 

? ?
Re: Automated Notifications
de ? ? - Thursday, 5 de December de 2013, 17:20
 

Hi folks,

On further investigation I've uncovered problems with the iCals which were introduced in 2.4, I have patches for 2.4 and 2.5 currently in testing and will update this thread when the patch is ready for release.

David Curry (Core Developer)
Re: Automated Notifications
de David Curry (Core Developer) - Tuesday, 10 de December de 2013, 14:23
Grupo Totara

Hey,

Just to let you know that Ciaran's patch was included in yesterdays release of Totara 2.5.3 and has been merged in ready for the next 2.4 release Totara 2.4.15 which should be released next Tuesday the 17th of December.

Cheers,
David

Steph Wild
Re: Automated Notifications
de Steph Wild - Wednesday, 11 de December de 2013, 01:58
Grupo Learn Site Administrator

Thanks David that's really good news

Steph