Best practice forum (Archived)

Automated Notifications

 
Steph Wild
Automated Notifications
על ידי Steph Wild בתאריך 22/10/2013, 03:05
קבוצה Learn Site Administrator

Hi,

I want to start using automated notifications from our site - having tested it, when the learner received the notification the 'Accept', 'Tentative' & 'Decline' buttons are greyed out so they cannot click to automatically insert into their Outlook calendars.

Has anyone else come across this, am I missing something is settings?  Hoping for abit of help - thanks.

Steph

me
Re: Automated Notifications
על ידי George Angus בתאריך 22/10/2013, 18:57
קבוצה Totara

Hi Steph,

Can you tell me which version of Outlook & Totara you are using?

thanks,

George.

Steph Wild
Re: Automated Notifications
על ידי Steph Wild בתאריך 25/10/2013, 01:15
קבוצה Learn Site Administrator

Hi George,

Thanks for the response, I'm using Totara 2.4.5 and Outlook 2003 SP3.  Hope this helps.

Kind regards

Steph

Steph Wild
Re: Automated Notifications
על ידי Steph Wild בתאריך 28/10/2013, 04:44
קבוצה Learn Site Administrator

Hi George,

Have you have a chance to look at this?  I want to implement automatic notifications for all our learners and this is holding us up?

Many thanks - Steph

Daniel Bond
Re: Automated Notifications
על ידי Daniel Bond בתאריך 5/12/2013, 07:19
קבוצה Most helpful contributor 2023

Hi,

Did you ever get a resolution for this? In the past we've definitely had this working, but it now seems to have stopped so that all we get is the "Meeting cannot be found in the calendar" and only the option of "Remove from Calendar" not "Accept" or "Reject". http://stackoverflow.com/questions/7578239/ics-email-attachment-not-working-for-exchange-users appears to have some suggestions, but I have no idea if the Totara email is a Multipart MIME Message or whether it's just an Outlook issue.

Dan

me
Re: Automated Notifications
על ידי George Angus בתאריך 5/12/2013, 14:40
קבוצה Totara

Hi,

Sorry for the delay - we are aware of this issue and are looking into it - we hope to have a resolution in the next 2.4 release.

regards,

George. 

 

? ?
Re: Automated Notifications
על ידי ? ? בתאריך 5/12/2013, 17:20
 

Hi folks,

On further investigation I've uncovered problems with the iCals which were introduced in 2.4, I have patches for 2.4 and 2.5 currently in testing and will update this thread when the patch is ready for release.

David Curry (Core Developer)
Re: Automated Notifications
על ידי David Curry (Core Developer) בתאריך 10/12/2013, 14:23
קבוצה Totara

Hey,

Just to let you know that Ciaran's patch was included in yesterdays release of Totara 2.5.3 and has been merged in ready for the next 2.4 release Totara 2.4.15 which should be released next Tuesday the 17th of December.

Cheers,
David

Steph Wild
Re: Automated Notifications
על ידי Steph Wild בתאריך 11/12/2013, 01:58
קבוצה Learn Site Administrator

Thanks David that's really good news

Steph