Best practice forum (Archived)

Error adding new evidence types

 
Fiona Cashmore
Error adding new evidence types
by Fiona Cashmore - Thursday, 19 December 2013, 6:53 PM
 

Hi,
We are getting an error message when trying to add new evidence types in 2.4.12. We can edit existing evidence types but when we go to add a new one it comes up "error writing to database". We've rebooted our laptops and relogged in but still no luck. Any idea how to solve?

Thanks

Fiona

Yuliya Bozhko
Re: Error adding new evidence types
by Yuliya Bozhko - Sunday, 22 December 2013, 11:52 AM
 

Hi Fiona,

We'll have a look if we can reproduce it.

Meantime a bit more details on this error would be great. Do you think you can turn on debugging on your Totara site, then try adding a new evidence type, and copy the exact error message?

Debugging is under "Home > Site administration > Development > Debugging". You will need to set debug messages to DEVELOPER level.

Please let us know how it goes.

Yuliya