Hi - we have a report that shows forward bookings of courses for staff for managers to be able to provide cover and rosters. A new manager only seems to see staff that booked after she started work as the manager. Can anyone tell me why this should be person date/dependent and not just reporting at the manager level?
Best practice forum (Archived)
Report - Forward Bookings
Hi Suzanne,
How are you trying to restrict the content in the content tab of the report settings? There are already content restrictions based on either the manager's position, organisation, or in the User section all those who are direct reports of the manager.
None of those are supposed to be dependent on the date the manager was appointed. Are you seeing different behaviour?
Hi Suzanne - I'm still having trouble replicating this.
I created a F2F session, then added 2 users who did not have a manager assigned.
Then I edited another 2 users to make a particular user their manager
Then added them to the F2F session
Then set the manager of the first two users to be the same as the manager user.
Finally add another user with a different manager to the session.
So at this point there are 5 bookings on the F2F, 4 of them are the manager's staff, but two of them booked onto the F2F before the manager was appointed.
Then I created a Facetoface session report in Reportbuilder.
On the "Content" tab of the report, I first selected "Show records matching all of the checked criteria below"
Then in the "Show by the user" section I checked the "Show records based on the user" checkbox, and checked the "Records for user's direct reports" radio button.
Finally on the "Access" tab I checked "Only certain users can view this report (see below)", set the dropdown to "Users may have role in ANY context", and checked the "Staff Manager" role.
In this way, every manager in the system will have access to this report, which should show only their current direct reports, regardless of when they booked. And that is what I am seeing.
Are you trying to do this a different way? And what version of Totara are you on as it is possible you may be on an old version and this is a bug that has previously been fixed (I was testing on the latest 2.5.8)
[after Suzanne contacting by email, on version 2.4.16.1]
I'm not sure what to advise at this stage because if the users and managers and report are all set up OK it just seems to work for me.