Hi, how are you doing?
We are running 2.5.13.1 and will be upgrading to 2.6.13 soon.
Normally for any training program that we rolled out, we will set up three
types of (automated) Messages:
- Enrollment Message
- Program Due Message
- Program Overdue Message
We have noticed that if we do not set a "*Completion*" date for
the *Assignment* (due date), the "Messages" logic will go crazy and send out "*Program Due*" and "*Program Overdue*" messages right away. This is not a desired behavior. Few quick questions:
1. Does this only happen to *dynamic audience*, or does it also happen to
individuals assignments who are assigned in this program?
2. In the latest 2.6.x (2.6.14?), is it still behave the same way? Any known improvement in 2.6 regarding how the "messages" would behave?
Thanks!