Best practice forum (Archived)

Custom roles and SCORM completions

 
Steph Wild
Custom roles and SCORM completions
by Steph Wild - Monday, 19 May 2014, 8:07 AM
Group Learn Site Administrator

Hi,

Hope you can help.  I have created a number of custom roles on v2.5.13 which are all working as expected except that if someone who has one of these roles completes a SCROM package on Totara there completion shows in the SCORM activity report but does not come through as a course completion.

This only affects staff who have been assigned to a custom role (ie one I've created), those assigned to roles inherent within Totara work fine (I've tested this with Trainer & Staff Manager) completion settings on the course are correct.

Thanks - Steph

 

Tom Ireland
Re: Custom roles and SCORM completions
by Tom Ireland - Monday, 19 May 2014, 8:34 AM
Group Totara

Hi, Steph

That certainly sounds strange. It would be worth speaking to your Totara Solution Partner about that one and getting a support request raised. If you could also include as much information about how the roles are setup (and any screenshots) in relation to the issue, that would be great.

Thanks

Tom